Cashier Job Description

Summary

A cashier is often the last person a customer talks to, and the one they remember. Cashiers ring up purchases, take payments, bag items and answer questions at the front of a store, shop or counter.

Say what you sell and how busy the register gets. A quiet boutique and a busy grocery lane are very different jobs.

Duties and responsibilities

• Greet customers and ring up their items accurately.
• Take cash, cards and other payments, and give the right change.
• Bag or wrap items, and handle returns and exchanges by store policy.
• Answer questions about products, prices and store policies, or find someone who can.
• Count the drawer at the start and end of the shift and report any difference.
• Keep the register area clean, stocked and organized.
• Follow store security and loss prevention steps.

Skills and qualities

• Friendly and patient, even in a line.
• Accurate with money and numbers.
• Quick learner on registers and point-of-sale systems.
• Calm when customers are upset.
• Honest and dependable.
• Able to stand for most of a shift.

Typical requirements

• No experience needed if you will train. Say so in the posting.
• Comfortable handling cash and using a computer or touchscreen.
• Ability to stand for long periods and lift the weight you name.
• Minimum age that meets your state’s rules. Some items, such as alcohol or tobacco, have age rules for the person who sells them.
• Availability for evenings, weekends and holidays if the job needs them.

Requirements differ by state, city and employer. Check the licensing, age, safety and pay rules that apply to your business before you post. This page is a starting point, not legal advice.

Schedule and conditions

Retail hours follow store hours, with busy periods on weekends and around holidays. Give the usual shifts, days and whether holiday work is required.

Say how schedules are posted and how shift swaps work.

Nice to have

• Earlier cash handling or customer service experience.
• Experience with the point-of-sale system you use.
• A second language, if your customers need it.
• Flexible availability.

Tips for posting this job

• Say what you sell and how busy the register gets.
• List the shifts and how far ahead schedules are posted.
• State your training plan for new cashiers.
• Mention any employee discount or other benefit you offer.
• Give the store location and entry details.

Put your real pay, schedule and location in the posting. Candidates skip posts that leave them out.