HRGP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applicant tracking software and related services.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, company name, phone number)
- Candidate data you upload or enter into the platform
- Job posting content and hiring workflow configurations
- Communications with our support team
- Payment and billing information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
Data Security
We use technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage can be guaranteed completely secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at [email protected].
Third-Party Services
We use third-party service providers to perform services on our behalf, including payment processing and email delivery. These providers receive information needed to perform those services.
We use AI service providers, such as OpenAI, to transcribe voice recordings and to draft and analyze job and candidate content on our behalf.
We use mapping service providers, such as Google Maps, to estimate an applicant's commute time and tolls to a job's location. For this, we send the city, state and ZIP code from the applicant's résumé and the job's address. We do not send the applicant's name or street address.
Connected Email and Calendar Accounts
Staff can choose to connect a Gmail, Google Workspace, Outlook, or Microsoft 365 account to HRGP. When they do, HRGP uses that account to send email and manage calendar events they ask HRGP to send or create, such as messages and interview invitations to applicants.
If the email replies feature is turned on, HRGP also checks new messages in the connected inbox for replies from that company's applicants. To find them, HRGP looks at the sender and subject of new messages. HRGP opens and saves a message only if it is a reply from an applicant of that company whom that mailbox has already emailed through HRGP. Saved replies can be seen by people at that company who use HRGP. HRGP does not save other messages or read mail from before the feature was turned on, and this check does not change or delete anything in the mailbox. Email sent through a connected Gmail account may be given an HRGP label in that mailbox.
We do not sell this information, use it for advertising, or use saved replies to train AI models. Saved replies are kept as described above under our retention terms. Staff can remove HRGP's access at any time from their Google or Microsoft account settings. Applicants and staff can ask us to delete saved messages by contacting us.
HRGP's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Free Job Description Writer
Your job details are sent to our AI provider (OpenAI) to write the draft. We do not need your name or email.
Guide Downloads
If you download a guide, we collect your name, company and email, and your phone number if you give it, to send you the guide and, only if you tick the box, to contact you about HRGP. We do not sell this information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or export your data. To exercise these rights, please contact us at [email protected].
Cookies
You can control cookies and other stored website data through your browser settings. Clearing stored data may reset saved preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 508-216-0326