Frequently asked questions

HRGP is an HRIS for small businesses, from the first applicant through payroll. It brings applicant tracking, customizable workflows, job posting, communication, interviews, assessments, onboarding forms, government new-hire forms, employee records, an Employee Portal, and payroll preparation into one organized system. Your payroll company pays your people and files the taxes.

HRGP is both. It is an HRIS for small businesses, and applicant tracking is one part of it. You can hire with it, then keep managing the same person after they start. Read what an HRIS is or HRIS vs ATS.

HRGP is designed for small-business owners and teams that want one simple system for hiring, onboarding, employee records and getting hours ready for payroll.

The HRGP platform costs $99 per month. It includes a 14-day free trial, no credit card needed. If you don't add a card, you're never charged. If you choose to add one, your subscription begins when the trial ends unless you cancel. The price includes no per-seat fees, no long-term contract, and forms, quizzes, Mira profiles and candidate-to-job matching reports. See the Pricing page for the current details.

HRGP is currently available to businesses in the United States and Canada. Onboarding, government new-hire forms and payroll preparation are for businesses in the United States.

The trial is for the HRGP platform and its core hiring workflow, including applicant tracking, customizable workflows, communication, scheduling, regular video interviews, AI candidate-matching reports subject to reasonable use, offers, onboarding forms, government new-hire forms, the Employee Portal, and payroll preparation. Some services are billed separately where applicable: texting, AI interviews after your free one, and certain third-party services. Post free to Organic sites through JobTarget; paid job boards like Indeed are bought from JobTarget at their price.

One free AI interview during your 14-day trial; once you subscribe, 3 completed AI interviews are included each month, then $10 per completed AI interview, billed on your monthly invoice. Failed or abandoned interviews aren't charged. Interviews run up to 15 minutes. An interview counts as completed when its recording, transcript and summary are available. Uncertain results are held for review. SMS/text-message usage and the customer's dedicated Twilio phone number are billed separately. Post free to Organic sites through JobTarget; paid job boards like Indeed are bought from JobTarget at their price. Certain third-party services are charged at the provider's price, shown before you buy. Texting is $0.05 per text you send, counted per message (not per segment); replies you receive are free; your HRGP phone number is $2/month, with $35 one-time A2P registration/setup per company (waived during your free trial). Voice calls are included in your plan for now, subject to reasonable use.

Yes. HRGP is designed to work on mobile devices, so you can review applicants, communicate with candidates, and manage your hiring when you are away from your desk.

Yes. Employers can build a hiring process for each position: add, remove and reorder the steps, and choose the questions, forms, interviews, and assessments that fit each position.

HRGP keeps candidate information, notes, tasks, communication, interview details, screening forms, quizzes, assessments, and team feedback together. The Job Matching Report ranks applicants against the job and, with hiring insights, helps organize review, while employers remain responsible for evaluating the information and deciding what happens next.

AI candidate matching evaluates candidates against job-related matching rules and provides reports to help organize and prioritize applicants. AI interviews provide structured candidate interviews so employers can review responses consistently. AI candidate-matching reports are included with the $99 monthly platform subscription subject to reasonable use. One free AI interview during your 14-day trial; once you subscribe, 3 completed AI interviews are included each month, then $10 per completed AI interview, billed on your monthly invoice. Failed or abandoned interviews aren't charged. Interviews run up to 15 minutes. An interview counts as completed when its recording, transcript and summary are available. Uncertain results are held for review. AI does not make the final hiring decision.

HRGP supports email and text-message communication, reminders, and candidate follow-up. SMS/text-message usage and the customer's dedicated Twilio phone number are billed separately.

HRGP keeps hours, time off, pay details and benefit plans, shows each employee's estimated pay, and prepares the file for your payroll company (Gusto, ADP, Paychex, QuickBooks Payroll and others). Your payroll company runs payroll and files taxes. It's included in the $99 plan through June 30, 2027.

Yes. You set your time off policies and employees send requests from My Employee Portal. You can add benefit plans, open enrollment windows and send carrier changes to your broker or carrier. Benefits are for businesses in the United States. HRGP does not sell insurance.

Two-step sign-in is required for company administrators and available to everyone else. Uploaded files open only after signing in, each employee file has an access level, and Social Security and bank numbers are encrypted, with only the last four showing on screen. See security basics.

Yes. HRGP supports interview scheduling, applicant self-scheduling, and Google or Outlook calendar connections. It also supports video and in-person interview management.

No. AI-assisted tools help organize information and support evaluation. Employers review the results and remain responsible for the final hiring decision.

HRGP includes offer management, onboarding forms, guided I-9, W-4 and state withholding forms that a new hire completes on a phone, an Employee Portal, and guided setup. For questions about the HRGP marketing website, contact [email protected].