Privacy Policy
Revised: January 17, 2021
This Privacy Policy applies to all data collections and other data processing of Hire and Retain Good People LLC (“HRGP”, in particular through www.hrgp.io). For purposes of this Privacy Policy any reference to “HRGP” (or “our” or “us” or “we”) shall mean Hire and Retain Good People LLC. This Privacy Policy describes how HRGP collects, uses, shares and safeguards the personal data you provide to us. It also describes your choices regarding the use, access, and correction of your personal data. The use of personal data collected through our service shall be limited to the purpose of providing the HRGP service for which the customer has engaged HRGP as set out in the Terms of Service, or other agreements with the customer and this Privacy Policy (“HRGP Service” or “Service").
Collected Data
(A)We collect the following categories of personal data from our customers, customers’ candidates and Site visitors:
- Personal data Included in this category are classes of data that identify an individual and their personal characteristics. Examples are names, addresses, job title, employer, contact details, age, sex, date of birth, physical descriptions, identifiers issued by public bodies, e.g. SSN and NI numbers. We may collect names, email addresses and contact information of visitors who register for the HRGP Community, in blog entries and of our customers’ users and their recipients. For our customers, we may also collect information about a customer’s business such as company name, company size, business type, and contact information.
- Education and professional training informationIncluded in this category are matters which relate to the education and professional training of an individual. Examples are academic records, qualifications, skills, training records, and professional expertise.
- Employment informationIncluded in this category are matters relating to the employment of an individual. Examples are business role, employment, and career history, recruitment and termination details, attendance record, health and safety records, performance appraisals, training records, agency employer, security records or other information necessary to determine an individual’s fitness for employment
- Financial detailsIncluded in this category are matters relating to the financial affairs of an individual. Examples are income, salary, billing rate, payments, benefits, bank or other information necessary to process payroll for an individual. For our customers, information may also include payment processing information such as credit or debit card number, bank information, and billing address.
- Goods or services providedIncluded in this category are classes of data relating to goods and services that have been provided. Examples are details of the goods or services supplied, licenses issued, agreements and contracts.
- IT informationIncluded in this category is any information relating to an individual’s use of technology or software including IP addresses, any information about the computing or mobile device an individual is using, location data gathered from such devices, connection data, usernames and passwords, and social media handles.
- Special CategoriesIncluded in this category are classes of data that are considered sensitive data, personally identifiable information, or sensitive personal data under applicable law. This category of personal data is typically collected to comply with legal requirements or to determine fitness for employment.
- We may also collect from you, personal data about your contacts such as email addresses. If you believe that one of your contacts has provided us with your personal data and you would like to request that it be removed from our database, please contact us atprivacy@hrgp.io.
(B)Personal data is collected and used for HRGP’s legitimate business purposes and to comply with the Company’s contractual and legal obligations, including establishing, managing and providing the HRGP Service to our customers. Personal data is used by HRGP for the purposes described in this Privacy Policy, or for additional purposes that HRGP has advised you of, and/or for which HRGP has obtained your consent with respect to the use or disclosure of your personal data. Specifically, we use the personal data collected only for the following purposes:
- Provide the Service to our customers, including through third parties.
- Facilitate the services provided to our customers by HRGP partners.
- Keep records of customer activity.
- Keep records of customer information.
- Administer a customer's accounts, including payment.
- Respond to a customer's service or support requests.
- For marketing, promotional and sales purposes.
- For data security purposes.
- For machine learning and product enhancement purposes.
- HRGP does not use personal data for automated decision making.
(C) We will only share your personal data with third parties (our agents) in the ways that are described in our customer agreements and this Privacy Policy. We do not sell your personal data to third parties. Additionally, our employees are trained and subject to confidentiality obligations and only have access to personal data as necessary.
(D) We may email information regarding updates to the Service or service offerings to our customers in accordance with the terms and conditions of each customer’s agreements with us or site visitors in accordance with the terms described in this Privacy Policy.
(E) Other third parties, such as content or third-party service providers, may provide content or services through the Service and may need access to your personal data to provide their services to you. Customers will be using a Service to host data and information. HRGP will not use or disclose your personal data, except (i) to the extent necessary to provide the Service to you or as requested by you, or (ii) pursuant to law, as determined by HRGP in its sole discretion, or (iii) by a court order, or (iv) in connection with third-party cookies as described in this Privacy Policy. Individual customer or customer candidate records may at times be viewed or accessed by HRGP’s authorized employees or agents only for the purpose(s) of (i) providing the Service and related professional services to customer or customer candidates, (ii) resolving a support issue affecting any of them, (iii) to inspect and resolve a suspected violation of customer agreements with a customer, or (iv) as may be required by law, as determined by HRGP in its sole discretion, judicial proceeding, subpoena, legal process or binding court order. We also reserve the right to disclose your personal data when we believe, in our sole discretion, that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, subpoena, court order, or legal process.
(F) Personal data may be disclosed or distributed to another party with which HRGP enters, or may enter, into a corporation transaction. If HRGP is acquired in a merger, acquisition, or sale of all or substantially all its assets, you will be notified via email, on our Site and/or by a prominent notice on our Service of any change in the uses of your personal data, as well as any choices you may have regarding your personal data. The disclosure of personal data to another party as set forth herein may involve the transfer of such personal data outside the state, province, country or other jurisdiction in which HRGP stores or otherwise processes personal data, subject to HRGP taking steps to provide that any such transfer is made only in compliance with applicable laws. In the unlikely event of bankruptcy, insolvency or liquidation, the database containing personal data may be treated as an asset of HRGP and may be subject to transfer to a third party.
(G) HRGP may disclose personal data to companies that assist us in providing our Service or that partner with us to provide you their services or content. In this context, any such transfers to third parties are governed by our vendor agreements with them, which provide standards of care for the protection for personal and confidential information that are not less stringent than the standards contained in our customer agreements, and in no event, less than a reasonable standard of care in accordance with applicable laws. Such third-party companies are authorized to use your personal data only as necessary to provide these services to us and/or you and for the purposes for which the personal data was collected. Personal data may be transferred to third parties outside the state, province, country or other jurisdiction in which HRGP stores personal data, subject to HRGP taking steps to provide that any such transfer is made in full compliance with applicable laws. In the case of partners with whom you contract directly, their policies regarding personal data will govern your relationship with them as stated in the applicable agreement between you and the partner and we will not be responsible for any actions or omission of these partners.
(H) Customers are solely responsible for maintaining the confidentiality and security of their user registration and password. Customers or Site visitors may opt-out of receiving sales, promotional or advertising emails from us by selecting the opt-out link located in the message body of all our electronic communications. Customers or Site visitors may also email privacy@hrgp.io directly with a request to be removed from such communications. We may also track and analyze information that doesn’t directly identify you as a person and aggregate usage and volume statistical information from our Site visitors, customers’ candidates and customers and provide such information in aggregated form to third parties.
(I) We are a service provider to our customers and have no direct relationship with the customer candidate or any individual whose personal data a customer processes. If you are a candidate or individual of one of our customers and would no longer like to be contacted by a person or entity that uses our Service, please contact the customer that you interact with directly. If you are a customer and would like to update your account, please contact us at privacy@hrgp.io.
(J) HRGP may also ask website visitors who register for the HRGP Community, to provide certain information, such as email addresses to use and receive content from the site. HRGP will provide these visitors with the ability to opt-in or opt-out of future communications from the Company as required by applicable law. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our Site or by contacting us at privacy@hrgp.io.
Tracking Technologies
(A) Technologies such as cookies or similar technologies are used by HRGP and our partners, affiliates, or our service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.
(B) We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, the files viewed on our site (e.g., HTML pages, graphics, etc.), to analyze trends in the aggregate and administer the Site. We do link these automatically-collected data sets to personal data of you that we may have already stored.
(C) We use cookies to remember users' settings (e.g. language preference), and for your authentication when you visit the Site or use the Service, as the case may be. The following information will help you to understand the different types of cookies used:
- Strictly necessary cookies are required for the operation of the Site. These include, for example, cookies that are necessary for users to create an account or log in to secure areas of the Site and cookies that are required to show error or success messages to users.
- Session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. This information allows HRGP to process your transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required to use the HRGP application.
- Persistent cookies that only HRGP can read and use, to identify the fact that you are an HRGP customer or a visitor, who has registered for the HRGP Community, to identify and maintain your preferences such as language, country and last check out or to receive certain types of content. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser. We are careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users or visitors who disable their Web browsers’ ability to accept cookies will be unable to use all aspects of our service or the HRGP Community.
- Targeting cookies that store a user’s username, the referring user if using the referral network and the referral source to the Site.
- Functional cookies that store user ids and enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. Please note that other third parties may also use cookies. These cookies are likely to be analytical/performance cookies or targeting cookies and include, for example, those from advertising networks or providers of external services.
- Strictly necessary cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
- You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited. Many browsers allow a private mode to be activated through which the cookies are always erased after the visit. Depending on each browser, this private mode can have different names.
Access to Personal Data Controlled by HRGP
HRGP acknowledges that you have the right to access your personal data and to withdraw consent to the use/processing of your personal data. In most cases, HRGP has no direct relationship with the individuals whose personal data it processes for customers. We recommend that an individual who seeks access, or who seeks to correct, amend, delete or receive a copy of personal data should direct his/her query to the HRGP customer (the data controller). If requested to remove data by our customer, we will respond within 30 days or as otherwise required by applicable law. Individuals may also submit such inquiries or requests directly to HRGP at no cost for them by contacting privacy@hrgp.io.
Data Retention by HRGP
We will retain personal data for as long as a customer’s account is active or as needed to provide the Service to our customer, as required under customer agreements and/or for as long as HRGP needs the personal data to fulfill the purposes for which the Company initially collected it unless otherwise required by applicable law or court order. We will also retain this personal data as necessary to comply with our legal and/or contractual obligations, comply with court orders, resolve disputes, and enforce our agreements. When the purpose for which HRGP is processing the personal data is fulfilled, expires or is terminated, HRGP will delete any personal data in accordance with our customer agreements, this Privacy Policy, and applicable law. In the event we cannot delete your personal data, we will inform you of the reasons, subject to any legal restrictions.
Data Security
HRGP employs reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal data it processes. When the Service is accessed using Microsoft Internet Explorer versions 8.0 or higher, Transport Layer Security (TLS) technology protects the information using both server authentication and data encryption to help provide that personal data is safe and secure while in transit. HRGP also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Service in a secure server environment that uses a firewall and other advanced technology to protect against interference or access from outside intruders. Finally, HRGP provides individual usernames and passwords that must be entered each time a customer logs on. These safeguards help protect against unauthorized access, maintain data accuracy, and provide for the appropriate use of personal data. Nevertheless, no method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee absolute security. If you have any questions about security on our Service, please contact us at privacy@hrgp.io.
Links to Third Party Sites
Our Service includes links to other Web sites whose privacy practices may differ from those at www.hrgp.io. Your information is governed by the applicable third-party’s privacy policies and we are not responsible for it. We, therefore, encourage you to carefully read any notices provided through a hyperlink and the privacy policy of any Web site you visit and raise questions directly with these other providers.
No Services for Minors
We do not knowingly collect information from minors. To use the Site, you must be the age of legal majority in your place of residence. By using the Site, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or another mechanism to determine the age of users of the Site. All information provided to us will be treated as if it was provided by an adult. We will use commercially reasonable efforts to delete information associated with a minor as soon as practicable if we learn that a minor has submitted information about himself/herself to us.
Note for California Residents
California law permits California residents who provide us with personal data to request certain information regarding our disclosure of such information to third parties for their direct marketing purposes. We do not, at this time, disclose such information to third parties for their direct marketing purposes. If we change this policy, we will update this provision and provide instructions on how you may make a request for details
Do-Not-Track Disclosure
There are many methods where web browser signals and similar mechanisms can indicate your choice to disable tracking. But we may not be aware of or able to honor every such mechanism. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (DNT) signals other than cookies, we may not respond to undefined DNT signals to our Sites or online services. More information about “do not track” is available at www.allaboutdnt.org concerning such information.
Severability
The invalidity or unenforceability of any provisions of this Privacy Policy in any country shall not affect the validity or enforceability of any other provision of this Privacy Policy, which shall remain in full force and effect.
Changes in this Privacy Policy
We may update this privacy statement to reflect changes to our information practices that will become effective upon posting. If we make material changes to this policy, we will notify you here, by email, or by means of a notice through the Service prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions or Concerns
Any questions or complaints concerning the HRGP Privacy Policy or handling of personal data can be directed to privacy@hrgp.io or HRGP, LLC, 45 Meetinghouse Lane #1083, Sagamore Beach, MA 02562.